Image 1 This is a 6 Step methodology where each step, starting with number 1, feeds into number 2, and so on. After each of the 5 steps are complete, all the…
Ian discusses how workload staffing studies are becoming increasingly important in the industry and looks at the economics of business models post COVID. In the past, time and motion studies were used to…
“We have 8 control room operators. The union says we need 8, but we believe we only need 6. So, we outsourced a staffing study to measure the workload of each position to…
Ian discusses situational awareness. Most people believe situational awareness is knowing what is going on around you at all times. But there’s more to it. It’s knowing what was going on around you…
Ian describes the benefits of applying standard best practices to every area of the control room. UCDS guides a customer through the entire process. In this video, Ian shares actual customer experiences and…
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