We currently offer the following Gap Analysis services:
We are also pleased to provide customized services based on any specific client requirements.
UCDS begins the Gap Analysis process by interviewing operators at their duty stations during morning and evening shifts. This puts operators more at ease, and minimizes scheduling issues and overtime costs. We also perform interviews with multiple representatives of the departments involved in the management, implementation, use, and maintenance of the control room. Therefore, the client should plan on a significant number of personnel being interviewed during the visit, and budget the internal costs appropriately.
After the site visit, UCDS requires a short period to analyze the data and generate a report that will contain a full analysis of the completeness of the current site policies, how those policies are implemented on site, and how those policies compare to best practices. We also provide recommendations on improvement opportunities.
If desired, UCDS can return to the site to present findings to management.
For additional information or to book a Gap Analysis, please e-mail us at: SMaddox@mycontrolroom.com