The Work Team Design Assessment will not only help evolve a new organization and culture but also develop an organizational culture that will give the Client a competitive advantage and promote a positive safety culture. Organizations with a positive safety culture are characterized by communications founded on mutual trust, by shared perceptions of the importance of safety, and by confidence in the efficacy of preventative measures. In addition, a well designed organization can greatly improve overall job satisfaction and increase employee well-being.
The typical process we use to perform a Work Team Design Assessment consists of a few preliminary conversations to determine the particulars of the study. We can apply this methodology to a single facility or all facilities throughout a Client’s system.
The number of UCDS personnel and the duration of the visit will vary depending on the size of the facility and the scope of the study. Site visits typically range from one to two weeks and require two UCDS personnel. During the site visit, UCDS will interview Senior Management, Operations Management, Operations Supervision, Engineering, and Operators. These interviews are typically an hour long. We prefer to interview Operators at their duty stations. This puts the operators more at ease, and minimizes scheduling issues and overtime costs for the Client. The Client should plan on a significant number of personnel being interviewed during the visit, and budget the internal cost appropriately.
After the site visit, UCDS will require a short period to analyze the data and generate a report. Our report will contain a full analysis of the Client’s current practices and organization. We will compare these practices versus industry best practice and suggest modifications to improve overall performance. If desired, UCDS can return to the site to present our findings to Management.