Control Room Ergonomics
Our control rooms benefit you now, and decades into the future. Utilizing ISO11064 guidelines and a clear understanding of your workforce roles and needs, we create work environments operators are proud to use.
Control Room Excellence All managers want a zero harm – zero incident culture. Production excellence begins within the core of operations: the control room. Our operators and controllers must work in a best-in-class environment, and have world class training, tools, and support in order to stay vigilant, aware, and predictive.
Operator Effectiveness Means Money
Arnold Oliver of Worsley Alumina challenged his process control group to improve process efficiency. The goal was to get operators to set setpoints closer to the maximum process capacity. To achieve this, operators needed an environment that was optimized. Operator effectiveness was the major focus for changes that proved to provide significant returns on their investment.
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Experts in Human Factors, Process Control, Control Room Operations, and Operator Performance
Control room operators are the pilots of the process and have a significant impact on safety and profitability. They must remain vigilant and aware of what’s happening with the process. Training, workload, supervision, environment, interfaces, alarms, procedures and communication all have an effect on operator performance. We offer 100 years of industrial experience in abnormal situation management, providing services that improve operations and operator performance by implementing best practices in the control room environment, graphical interfaces, and alarms. We also offer onsite educational workshops to educate your team on abnormal situation management, operator workload, and industry standards that effect operator performance.
Control Room Design
We understand what operators do, so we design control rooms on functionality and effectiveness rather than flare. read more
Operator Staffing Study
Do you have the right number of operators to safely meet your operating objectives? Is the workload balanced, and is each position above or below the industry pace setters? read more
Order the New Book: Operator Effectiveness and The Human Side of Error The control room is the heart of operations and the operators are the first line of defense when process problems occur. How they identify and solve problems will dramatically effect the business. Human error is a major problem. read more
Order the New Book: Control Room Design Guide Since the introduction of distributed control systems into control rooms, the mining, refining, chemical, and power industries have lived with, and suffered from, many behavioral problems common with this design. When Human Factors/Ergonomic design is introduced into a centralized control room, the users and the company realize many improvements including economic payback. read more