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Work Team Design

Ian Nimo discusses Work Team Design.

User Centered Design Services has developed an assessment methodology that compares the current operations Work Team Design to industry Best Practices. Our review includes the Work Group Structure, the Work Group Interaction, and the Management Structure and Philosophy. Our process can be applied to current staffing at a site to indicate areas for improvement. The process can also involve the study of potential staffing reductions to create a smaller team structure while retaining or enhancing overall performance.

Our analysis examines all aspects of the work team including the following:

  • Work Group Structure
  • Work Group Interaction
  • Management Structure and Philosophy

The Work Team Design Assessment will not only help evolve a new organization and culture but also develop an organizational culture that will give the Client a competitive advantage and promote a positive safety culture. Organizations with a positive safety culture are characterized by communications founded on mutual trust, shared perceptions of the importance of safety, and my confidence in the efficacy of preventative measures. In addition, a well-designed organization can greatly improve overall job satisfaction and increase employee well-being.

The typical process we use to perform a Work Team Design Assessment consists of a few preliminary conversations to determine the particulars of the study. We can apply this methodology to a single facility or all facilities throughout a Client’s system.

After the site visit, UCDS will require a short period to analyze the data and generate a report. Our report will contain a full analysis of the Client’s current practices and organization. We will compare these practices versus industry best practices and suggest modifications to improve overall performance. If desired, UCDS can return to the site to present our findings to Management.

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