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New Book from UCDS

Operator Effectiveness and The Human Side of Error

ucdsbookOperators are the first line of defense when abnormal situations occur. We rely on operators to be vigilant and predictive when process problems occur. Humans make mistakes but when operators make mistakes it could have a major impact on the business. We must improve situation awareness, reduce human error, and apply human factors to the operator work environment and user interfaces. This new book will shed light on the top 10 human factor issues that have the biggest impact on operator performance and effectiveness.

Available on amazon