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User Centered Design Services is an associate member of the Abnormal Situation Management Consortium®; Ian Nimmo was previously the Program Director for the Consortium and led all of the benchmarking studies for the consortium. Through his involvement in numerous cross-industry site studies at Power Plants, Refineries, Petro Chemical and Iron and Steel manufacturing plants, he was instrumental in setting a standard for industry and in providing the Consortium with an Effective Practices Guideline. UCDS senior consultants David Lee and Rusty Fleming have extensive process plant and instrumentation experience with a practical background in operations leadership. We can bring this experience to your site in the form of a Management System Gap Analysis. For this analysis we’ll visit your site, talk to your personnel and compare how existing site policies are intended to work, how those policies actually work in the trenches, and how they compare to industry Best Practice.