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Control Room Staffing Studies

Ian discusses how workload staffing studies are becoming increasingly important in the industry and looks at the economics of business models post COVID. In the past, time and motion studies were used to analyze staff efficiency, but that no longer works. After gathering this information, we can get a good understanding of the operator’s workload by looking at data collected on the amount, the complexity of equipment, how interactions affect the process, the amount of automation required, how much of the workload is adding to the operator, and how many moves the operator is making.