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This is a perfect example of a control room that was designed for situation awareness. The operator workload was analyzed to know how to balance the workload evenly and to make sure they had the right number of operators in the room. Alarm management was implemented and the displays were designed using Level 1 and…

Let’s talk specifically about control room design for a minute. We continue to see major problems in the control room, from poor lighting, number of and placement of screens, screen sizes, room layout, traffic flow, noise, and distractions. One of the biggest issues is screen stacking and too many screens. These problems continue to happen,…

It’s important to test your display designs and check results. Ultimately with any project we want to see an improvement in operator performance. That is why we call our displays High Performance Displays. During a study of traditional P&ID displays versus HP displays, we found that operators could detect a problem – before the alarm activated,…

This is a very simplified explanation of what a properly designed level one display can do. For ease of understanding, we performed an operator task analysis to identify the most important information that was scattered on many different displays and we combined that information into a simple list. The idea, is turning critical operator data…

We analyzed the number of moves an operator makes as he navigates from display to display, a common practice during start up and when troubleshooting abnormal situations. The operator is looking for information on multiple screens. In this scenario, the operator viewed 28 screens during a start up, looking for information that is scattered on…

Operators – alarms, displays, screens, glare, fatigue, distractions, training, data overload, etc…how do we manage control rooms and improve performance? Check out this recent video: https://register.gotowebinar.com/recording/recordingView?webinarKey=7776801068881362699&registrantEmail=csalera%40mycontrolroom.com smaddox@mycontrolroom.com / www.mycontrolroom.com / 512 630 3401

Operators possess the ability to optimize the process while monitoring multiple variables on the control system. The operator is expected to maximize efficiency and output, often working with outside operators to achieve these goals. We rely on them to detect subtle changes in a sea of information. We have interviewed thousands of operators and we…

Nuisance alarms contribute to – poor control and wasted energy – Standing alarms = feedstock expenses, containment loss, and an increase in utilities – Missed alarms = wear and tear on equipment, increased maintenance costs, and equipment damage – Critical alarms = unplanned downtime, Injury or death, or environmental violations. Alarms are a safety layer…

So if we invest in our operators, where is the ROI? Well, Operating outside equipment and process limits is costly and risky. In the above image, focus your attention on the dotted line where the fault occurs. There is a problem, the system takes some time to generate an alarm (the problem continues to grow) then…

Perform an operator Task Analysis to determine what the operators responsibuilities are and what the workload consitis of. Then design the displays using the Level 1 through 4 hiarchy. Once you know eactly what information the operator requires and the best way to display the information (not using data) using analog objects which provide the…

Operators are eyes and ears of a process, like pilots, they have to manage multiple instruments at the same time. They have to be positioned to resolve issues before they escalate and become catastrophic, if we address human factors in their displays, alarms, consoles, and work environment, we can address and enhance situation awareness. To…

So, what do operator do? Ultimately, an operator’s job is to optimize the process, maintain product quality, intervene when needed, ensure safety and production goals are met, while complying with regulatory requirements. We must think of operators with the same value and respect that we give pilots. In fact operators are much like pilots, they…

Achieving operational excellence is the ultimate objective, this is a moving target, but we can get close if we can change the culture! To do that you have to focus on the workers. Many organizations have forgotten about the human factor. Human performance has taken a back seat, in the past organizations spent millions of…

To help operators respond to alarms and manage abnormal situations quickly and correctly, they have to be vigilant, competent, responsible, and predictive. We must identify the gaps in operational standards and behaviors and improve Conduct by putting the right management systems and tools in place. The-end-result will be, High performance operators and supervisors that meet…

Safety, Reliability, quality, and profitability goals are driven by upper management, they want to lower operating costs, increase profit, and focus on safety – so they’ve made large investments in automation to achieve these goals. The missing link, however, is the small investment made in human factors and operational conduct. Plants and Pipelines will be…

What do all control room operators have in common? Technology advanced and the human factor was forgotten, but they all do the best with what they got. Technology, in many cases, made life worse for operators. They work in a position where situation awareness is critical yet we keep adding screens and data thinking it…

Operators are often selected based on years of experience and are rarely tested for managing large amounts of data and hundreds of unique scenarios. Rarely do they receive formal process condition training using a formalized classroom instruction course with professionally prepared training manuals and tests. Most companies rely on experience and move people from one…