Control Room Staffing Studies

In this video, Ian Nimmo discusses how staffing studies are becoming increasingly important in the industry. In the past, time and motion studies were used to analyze staff efficiency, but that no longer works when an employee uses an automation system. Staffing studies consist of collecting data on the physical amount and complexity of equipment that an operator has to manage. It also looks at interactions the operator has to do across the process and how those interactions affect workload. We look at the automation side of things – which automations are applied, how much automation is being held on manual control, how much of the automation is creating alarm workload for the operator, and how many moves the operator is having to make.